Account Manager - Narrabri

Date: Mar 5, 2025

Location:

Rutherford, NSW, AU, 2320

Req ID: 32420

Onsite or Remote: Onsite Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

About the opportunity.

The role of Account Manager at Komatsu Underground Mining is not for the faint hearted. Reporting to the Regional Manager - South, you’re an integral part of our customer’s experience, liaising with engineering and mine maintenance managers and other key stakeholders to ensure we deliver on our promises.

A key component of this role will be to maximise investment in customer relationships and deliver value to our customers’ business. Additionally, this role is responsible for proactively identifying opportunities, conducting professional and effective meetings with customers, and providing appropriate solutions from the full range of Komatsu products and services.

Please note, this role services one customer based in Narrabri and will require significant site-based work and travel. You'll be spending up to 50% of your time on site but will enjoy flexibility to work between the office and at home when you're not required on site.

About you.

You’re a relationship builder, driven to deliver the highest possible level of customer service whilst further strengthening customer relationships.

You are a proactive team player with a strategic mindset, adept at identifying solutions and possessing exceptional interpersonal and problem-solving skills.

You’re outcomes focused and like to be given the autonomy to manage your own time, working from home, the office, or on the road.

You thrive on the challenges of keeping your customer happy by providing solutions that fit. You’re a true hunter & gatherer of opportunities for the business. Maintaining and growing your market share whilst improving customer relations is your game.

In return you’ll be joining a team with strong leadership and an enviable culture. You can expect a fantastic career opportunity, as well as generous salary, annual bonus, vehicle and a multitude of employee benefits.

Skills & experience.

Prior experience selling parts or services within mining, construction, or industrial industries.
Proven experience building relationships with senior leaders and business executives
Demonstrated high level problem-solving skills
Demonstrated ability to solve complex problems working with cross functional teams, both internally and at the customer level
Knowledge & experience in identifying sales opportunities by listening to the needs of the customer and linking the available product offerings to match those needs.
A high level of drive, persistence, and resilience.
Great time management skills
Working knowledge of Microsoft Office Suites and exposure to Salesforce desirable
Ability to build and maintain professional relationships with internal and external parties.
Strong understanding of our Komatsu Soft Rock Underground Fleet of equipment and its applications will be highly advantageous.
Ability to create reports to show customer relationship and sales related activity.

Komatsu benefits.

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.