Mechanical Field Service Technician

About the opportunity:

Komatsu Underground have secured an 8-year contract to supply and support a new underground mining development located in the southern Bowen Basin.

We’re gearing up by building a team of capable service technicians to support our customer on the brand-new machinery we’ll be supplying which includes; continuous miners, shuttle cars, feeder breakers & multi-bolters.

These opportunities will see you build on your current trades experience by gaining extensive training on Komatsu equipment and mining procedures required to be a successful Underground Service Technician.

You’ll be offered a tool of trade vehicle, brand new comfortable accommodation & meals and an attractive roster and remuneration package. These are full time permanent positions.

You will be partnered up with an experienced service technician for an introductory period to ensure you are equipped with the skills to be able to service our customer.

About you:

You’re a technically minded mechanical tradesperson. You’re keen to move out of your light vehicle, commercial or industrial role and have been looking for that opportunity to get into the mining industry.

You have an eye for detail and a passion for quality. You have a great attitude, a dedication to customer satisfaction and believe that safety is paramount to everything you do.

You’re in it for the long haul. Your next move is a career move as you set out to achieve big things.

Contributing to an enviable culture and being part of a team that is friendly, supportive, and inclusive is the only environment for you.

Joining the Komatsu team means we’ll be offering you:

• An organisation that practices and promotes diversity & inclusion.
• Lifestyle roster 7/7.
• A fixed site location approx. 200km from Rockhampton.
• Opportunity to work on all new mining equipment.
• New & comfortable accommodation provided whilst on roster.
• Job stability servicing an 8-year customer contract.
• Salary package over $200K with car, roster allowance and bonus once qualified.
• Ongoing training and career development.

Key Responsibilities:

• Provide customers with pro-active advice and support, increasing equipment performance and productivity.
• Facilitate Flawless Start-up plans in line with global policy.
• Develop and standardize equipment and system commissioning plans.
• Provide advanced technical support for equipment in the field.
• Coordinate new product field trials and document results including any opportunities for product enhancement.
• Collate field data and evidence for Root Cause Analysis (RCA) activities for major failures and unresolved reliability issues.
• Engage with key stakeholders to identify opportunities to offer solutions for customer needs.

Qualifications / Requirements:

• Mechanical Trade qualification
• 2 years’ experience in manufacturing and or engineering or in a similar heavy engineering environment with an emphasis on field applications.
• High-level fault-finding skills.
• Ability to use detailed schematic drawings.
• Ability to work autonomously in a field environment.

More Komastu benefits:

• 12 weeks paid primary career parental leave
• Discounts on Apple, Dell, Lenovo and Microsoft products
• Recognition and awards, opportunity to complete recognised Cert III courses, Diploma’s in Leadership & Management, and an Educational Support Program
• Employee Referral Program offering a bonus of $5,000 if you successfully refer someone for a role
• Discounted corporate rates with HCF and a comprehensive Employee Assistance Program with total wellbeing solution provider Hunterlink
• Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix
• Discounts with Avis, Qantas, Crown Hotels, IHG and travel agents

To apply:

All applications must be supported by an up-to-date resume and cover letter. Candidates should address the selection criteria listed above and tell us why they want this next career move.