Electrical Field Service Technician

Job overview:

Komatsu Underground have secured an 8-year contract to supply and support a new underground mining development located in the southern Bowen Basin.

We’re gearing up by building a team of capable service technicians to support our customer on the brand-new machinery we’ll be supplying which includes; continuous miners, shuttle cars, feeder breakers & multi-bolters.

You’ll be offered a tool of trade vehicle, brand new comfortable accommodation & meals and an attractive roster and remuneration package.

These are full time permanent positions kicking off in September with a three-month period in the workshop completing final assembly and training. 

About you:

You’re looking for a gig as close to home as possible.

You have an eye for detail and a passion for quality. You have a great attitude, a dedication to customer satisfaction and believe that safety is paramount to everything you do.

You’re in it for the long haul. Your next move is a career move as you set out to achieve big things. You’re looking for personal development and career advancement opportunities.

Contributing to an enviable culture and being part of a team that is friendly, supportive, and inclusive is the only environment for you.

Joining the Komatsu team as a qualified Service Technician means we’ll be offering you:

• An organisation that practices and promotes diversity & inclusion.
• Lifestyle roster 7/7.
• A fixed site location approx. 200km from Rockhampton.
• Opportunity to work on all new mining equipment.
• New & comfortable accommodation provided whilst on roster.
• Job stability servicing an 8-year customer contract.
• Attractive salary package with car, roster allowance and bonus once mobilised on site.
• Ongoing training and career development.

Key responsibilities:

• Provide customers with pro-active advice and support, increasing equipment performance and productivity.
• Facilitate Flawless Start-up plans in line with global policy.
• Develop and standardize equipment and system commissioning plans.
• Provide advanced technical support for equipment in the field.
• Coordinate new product field trials and document results including any opportunities for product enhancement.
• Collate field data and evidence for Root Cause Analysis (RCA) activities for major failures and unresolved reliability issues.
• Engage with key stakeholders to identify opportunities to offer solutions for customer needs.

Qualifications/ requirements:

• Electrical Trade
• Electrical Supervisor/ Contractor licence
• Experience in mining manufacturing and engineering or in a similar heavy engineering environment with an emphasis on field applications.
• Exposure to mining systems and applications.
• Experience in new product introduction for mining systems or heavy mobile machinery.
• Working knowledge of mining system planning and operation at a mine site.
• Intimate knowledge of field engineering problem identification and resolution processes within various aspects of the KMC business.
• Detailed knowledge of appropriate Australian Standards, Mines Department regulations and Hazardous Area Standards.