Technical Sales Representative, Drilling Retrofits

Date: Feb 25, 2025

Location:

Lively, ON, CA, P3Y 1K6

Req ID: 31937

Onsite or Remote: Hybrid Position

Komatsu is an indispensable partner to the construction, mining, industrial, and forestry industries that maximizes value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Our Komatsu, P&H, Joy, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton equipment and services are used to extract fundamental minerals and develop modern infrastructure.

Focusing exclusively on the underground hard rock, underground soft rock, and surface mining sectors, Komatsu Mining designs, manufactures, distributes, and services extensive product lines of highly reliable P&H surface mining equipment and JOY underground mining machinery used to cut, crush, load, and convey coal and industrial minerals worldwide. Komatsu Mining's products and related services are used extensively for mining coal, copper, iron, gold, and other mineral resources, and the company employs people worldwide.

Komatsu Mining Corp. offers rewarding experiences and unique growth opportunities in addition to the following:

Competitive wages
Annual Bonus
Comprehensive benefits package (health & dental, vision coverage, healthcare spending account, and life insurance)
Personal wellness allowance
Company-sponsored registered pension plan (RPP) and matching program.
Paid uniform and personal protective equipment
Paid vacation time
Paid sick time
Company-supplied tools
Trades apprenticeship and training opportunities
Training and education support
Employee social engagement activities and benefits
Industry-leading site safety statistics
Sustainable employment
Ability to be a part of an exciting and innovative company developing new state-of-the-art technology and equipment

Please visit our website https://www.komatsu.com/careers/ for more information.

Job Overview

Do you have a technical background in the mining industry but are looking for a career step that allows you the flexibility to build business acumen, provides for the variety of customer interaction and creates customer value with world class products, Komatsu Mining has the ideal position for you. Komatsu Mining, Hard Rock is looking for a Technical Sales Representative, Drilling Retrofits to be ideally located in Ontario, Canada.

This position will report to the Technical Sales & Service Manager, Drilling Retrofits and will be responsible to drive the sales of Montabert drifter drilling retrofits services on competitor equipment underground drills. The position will apply a combination of hands on technique through the performance of retrofits services with our regional distribution partners and support our distribution sales channels in securing drilling reftrofit sales contracts. The position will also support direct customer retrofit sales in territories without distribution sales coverage.

Key Job Responsibilities

Develops sales opportunities for Montabert drifter and Timberock feed system retrofit services within the defined territory or with assigned accounts.
Performs drilling conversion services on competitor products.
Supports and trains Komatsu distribution teams with drilling conversions service execution.
Participate in technical studies, demonstrations or field tests.
Assesses customers’ total potential with Komatsu products. Performs opportunity analysis by customer and site.
Acts as key contact for accounts and liaises with appropriate personnel to communicate customer service needs.
Provides input to Business Managers to address services improvement.
Develops a sales and service account plan for customer accounts within designated territory or specific assigned accounts.
Responsible for completion of sales quotations and lost sales reports for defined territory or assigned accounts.
Maintains accurate customer records including installed base, key contacts, sales figures, customer project status, etc. using sales system as prescribed by the Company.
Responsible for achievement of budgeted sales revenue and margins.

Qualifications/Requirements

Technical (Engineering/Trades) degree (or two-year college diploma);
Five to seven years proven technical repair, operation experience with underground mining drilling products.
Strong customer service focus;
Strong negotiation and persuasion skills;
Self-motivated and high energy with a sense of urgency in job responsibility;
Highly developed interpersonal and active listening skills;
Excellent written and verbal communication skills to communicate with varying audiences from production workers to customer management;
Strong business acumen.
Strong computer skills.
Highly developed time management and organizational skills;
Computer Literacy including MS Office (Excel, Word, Power Point, etc.);
Ability to travel frequently;
Ability to work underground;

Additional Information

Komatsu is an organization committed to diversity and inclusion in support of growing a global team to achieve our business results and create a better future every day for our globally based employees, customers, partners, and communities. We believe a diverse workforce strongly contributes to our business growth and product innovation.

Komatsu is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, or disability. Accommodations during the recruitment process are available upon request.

While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.