Heavy Equipment Technician (Field)

What Komatsu Offers

• Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more
• Boot, tool, prescription safety glasses, and clothing reimbursement
• Paid vacation, sick, floating holiday, and holiday
• Employee recognition, career development opportunities, and excellent job security
• Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment

Job Overview

As a Sr. Field Service Technician, you will provide on-site support by maintaining and repairing all Komatsu equipment using both Mechanical and Welding applications in a field environment.

We are offering a sign on bonus up to $10,000 for this position

Key Job Responsibilities

• Provide maintenance, diagnostics, and repair of heavy construction equipment in the field.

• Complete all work in a safe, professional, and timely manner.

• Document machine information and repairs in the work order system.

• Maintain a clean work area and professional care of all machines, equipment, and tools.

• Identify and communicate additional repair and maintenance opportunities to management to increase customer uptime.

• Maintain technical and product knowledge on all equipment sold by the dealership.

• Proactively seek and participate in available company-sponsored training to develop and advance knowledge base and skill set.

• Follow all safety policies and procedures while performing work assignments.

• Conduct self in the presence of customers, suppliers, and the community in a professional manner.

• Participate in department and company meetings and provide input on continuous improvement opportunities to drive internal and external customer satisfaction.

• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer support.

• Perform all other duties as assigned by management in a professional and efficient manner.

Qualifications/Requirements

• High School diploma or GED (General Education Degree)

• Technical School/Technical College or related work experience.

• Proficiency in mechanical & electrical systems (engines, transmissions, hydraulics, electrical, emissions components).

• Good computer skills.

• Ability to work independently with minimum supervision.

• Excellent customer service skills.

• Strong oral and written communication skills.

• Maintain a sufficient tool inventory to perform assigned tasks.

Additional Information