Dealer Engagement - Senior Dealer Performance Manager

Date: Apr 19, 2024

Location:

Chicago, IL, US, 60631

Req ID: 29954

Onsite or Remote:

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job Overview

This position will support Dealer engagement related activities for all business segments including but not limited to Construction, Mining, Forestry and Komatsu Academy to achieve strategic opportunities, alignment, and dealer accountability. This role plays a key role in monitoring the competitive environment to identify key trends and strategic business opportunities. Will also provide support to the organization to identify strategic opportunities for improved dealer financial and business performance as well as identify and implement standardized process efficiency improvements. Will be responsible for managing Komatsu Academy commercial and financial activities, and partner with finance.

This role will develop and analyze scorecards to present to management for strategic initiatives. This will include developing benchmarking and trend analysis reports to analyze dealer performance, preparing financial analysis reports for the stakeholders to understand the dataanalysis steps, enabling them to make important decisions based on various facts and trends.

Key Job Responsibilities

Works with the dealers and Komatsu business units to develop effective scorecards and maintains data to ensure accuracy and ease of use. Will use data analytics to assist with business planning and regional analysis which may include operational results, KPI’s and engagement with dealers and business units. Will respond to ad hoc business requirements for management and prepare ad hoc reports providing recommendations / conclusions to management.
This position will work with Komatsu business units to clarify and set policies, standards relevant to our distribution network.
Develops tools that support; "What if " scenarios/modeling, Risk analysis, KPI alerts, Peer to peer comparison, Trend analysis and scorecards. Supports Komatsu Academy, Training activities and the Cartersville facility as it relates to supporting CAPEX projects and Komatsu Academy financial targets.

Qualifications/Requirements

Degree in Finance, Business, or a related field with at least seven (7) years of relevant experience required.
Must demonstrate strong leadership skills and the ability to influence engagement across multiple business units to achieve alignment.
Experience with dealer engagement, relationships, and accountability is a plus.
Must be able to understand and interpret financial results.
Must have the ability to understand dealer operations.
Strong proficiency with reporting and demonstrated analytical skills.
Ability to build trust and relationships.

Additional Information

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.